FAQ

RealDash frequently asked questions

In addition to this FAQ, check our discussion forum



Generic

Where I can download RealDash?

For Android Google Play Store

For iOS App Store

For Windows 10 Windows Store

What Android/iOS/Windows minimum required version?

Android 4.2.0 (Jelly Bean, API Level 17)

iOS 8.0

Windows 10 with all available updates

I have multiple Android devices, do I have to purchase full version for each device?

No. All purchases are tied into the Google user account that purchases were made with. You can use your Google account on multiple devices at the same time. Same principle applies to Apple and Microsoft stores.

I have purchased full version on Android, and now I wan't to use Windows version. Do I have to purchase full version again for Windows?

Cross selling between platforms is strictly prohibited by the rules of each store. Giving free full version for a purchase from another store would get as banned from the stores.

My Android device is listed as 'Incompatible', Why?

There is a way that you may be able to get more detailed information on why your device is listed as incompatible.

  1. On a PC, open web browser and log-in into google with your google account.
  2. Go to RealDash Google Play Store page
  3. You should see green '!' with text "This app is compatible with some of your devices."
  4. Click that, and see if your incompatible device is listed there.
  5. There you should find a small '+' sign to see more detailed information of why your device is listed as incompatible.

Why RealDash uses Internet connection?

  1. Downloading Map tiles for map gauge
  2. Downloading Speed limit information
  3. Downloading Dashboards from the gallery
  4. Checking and verifying the full version and premium dashboard purchases
  5. For posting Leaderboard scores and Achievements (Android and iOS)

Does RealDash work without Internet connection?

Basically yes. But naturally any feature that requires Internet connection is not available.

Why I don't see what music is playing when using Spotify on Android?

You must enable this feature from Spotify settings.

  1. Open Spotify
  2. Go to settings
  3. Enable setting "Device Broadcast Status, Allow other apps on your device to see what you are listening to.

What OBD adapter do you recommend?

We don't have a specific recommendation. Try to avoid cheapest 'mini' adapters, since many of them just do not work. Well known brands in price range of $30-$100 work well and are very reliable.

Is it possible to add support for my favorite ECU?

In theory, any ECU that is capable of sending serial (USB, Bluetooth, WiFi) data can be made compatible with RealDash. Another option is to use CAN-Serial adapter, like SPLeinonen's DashBox.

What are SPLeinonen DashBox and PDSX-1? Where can I get one?

SPLeinonen is a manufacturer of specialized vehicle electronics modules, like DashBox and PDSX-1. We work in close relation with them, but are different companies, run by different people.

DashBox is a specialized module that can be used to connect virtually anything with a internal combustion engine into RealDash. It can read RPM data directly from coil, or from ECU source. DashBox can be connected to CAN BUS, and interpret CAN commands into Bluetooth connection with RealDash. In addition, DashBox contains digital and analog inputs to connect extra sensors and display their readings in RealDash.

PDSX-1 is a programmable, modular power distribution module system. Each module contains inputs and outputs, and mapping on them can be done directly from RealDash.

For more information about availablity and pricing, please contact SPLeinonen thru their facebook site: SPLeinonen on Facebook

What racetracks are supported by RealDash lap timer? How can I add new racetrack?

Currently there is no track editor in RealDash. Each track is manually entered into the app by the developers. To request a new track, do the following.

  • Open maps.google.com and find the racetrack you are interested of.
  • Pinpoint the exact location of track finish line and write down the GPS location.
  • If possible, note approximate heading in degrees when crossing the finish line (0 north, 90 east, 180 south, and so on).
  • Send us the GPS coordinate and heading, and we will add the racetrack to next update of RealDash.

List of known racetracks that RealDash detects automatically:

  • Australia, Barbagallo Raceway
  • Australia, Phillip Island
  • Australia, Wakefield
  • Brazil, Autódromo Internacional Ayrton Senna
  • Brazil, Autódromo Zilmar Beux
  • Brazil, Interlagos
  • Belgium, Circuit Jules Tacheny
  • Belgium, Spa Francorchamps
  • Belgium, Zolder
  • Colombia, Autódromo de Tocancipá
  • Croatia, Automotodrom Grobnik
  • Czech Republic, Brno
  • Czech Republic, Most
  • Estonia, Auto24ring
  • Finland, Ahvenisto
  • Finland, Alastaro
  • Finland, Botniaring
  • Finland, Halli Airport
  • Finland, Kymiring
  • Finland, Lappeenranta Airport
  • Finland, Kemora
  • France, Anneau du Rhin
  • France, Clastres
  • France, Circuit Croix En Ternois
  • France, Ecuyers
  • France, Ledenon
  • France, LeMans
  • France, Magny-Cours
  • France, Nogaro
  • France, Pau Arnos
  • Germany, Hockenheimring
  • Germany, EuroSpeedway Lausitzring
  • Germany, Nürburgring GP
  • Germany, Nürburgring Nordschleife (long)
  • Germany, Bilster Berg
  • Greece, Athens Circuit
  • Hungary, Euroring
  • Hungary, Hungaroring
  • Ireland, Mondello
  • Italy, Cervia
  • Italy, Franciacorta
  • Italy, Imola
  • Italy, Misano
  • Italy, Misanino(kart)
  • Italy, Monza
  • Italy, Mugello
  • Japan, Suzuka
  • Japan, Fuji Speedway
  • Japan, Tsukuba Circuit 2000
  • Japan, Tsukuba Circuit 1000
  • Malaysia, Sepang
  • Netherlands, Assen
  • Netherlands, Zandvoort
  • New Zealand, Manfeild Autocourse
  • Norway, Arctic Circle
  • Norway, Rudskogen
  • Norway, VÃ¥lerbanen
  • Portugal, Braga
  • Portugal, Estoril
  • Portugal, Algrave Portimao
  • Romania, Motor Park
  • Russia, Red Ring
  • Slovakia, Slovakiaring
  • Spain, Ascari Race Resort
  • Spain, Barcelona
  • Spain, Cartagena
  • Spain, Jerez
  • Spain, Valencia
  • UK, Brands Hatch
  • UK, Cadwell
  • UK, Castle Combe
  • UK, Donington
  • UK, Pembrey
  • UK, Silverstone
  • UK, Snetterton
  • UK, Thruxton
  • US, Auto Club Speedway
  • US, Blackhawk Farms Raceway
  • US, Buttonwillow Raceway
  • US, Chuckwalla Raceway
  • US, GingerMan Raceway
  • US, Grattan Raceway
  • US, Indianapolis Motor Speedway
  • US, Laguna Seca
  • US, Mid-Ohio Sports Car Course
  • US, Nelson Ledges Race Course
  • US, Pittsburgh International Race Complex
  • US, Ridge
  • US, Streets of Willow
  • US, Spring Mountain Motor Resort
  • US, Sonoma Raceway
  • US, Virginia
  • US, Willow Springs
  • Sweden, Mantorp
  • Sweden, Knutstorp
  • Turkey, Istanbul

Connectivity

How to set up a connection?

  1. Open Garage and tap the vehicle door.
  2. Tap the cluster / RealDash logo.
  3. Select 'Add' from the menu.

How to connect to OBD2?

Via Bluetooth on Android:

  1. Just in case, Clear RealDash app data, or uninstall/install.
  2. Turn Bluetooth on from your device and pair your ELM327 adapter with your Android device.
  3. Open RealDash, on first start select language, and then go to 'Garage'.
  4. Tap vehicle door and then the dashboard. Tap 'Add' on connection list.
  5. Select 'OBD2->Bluetooth->Your ELM327 device name->' until you are in connection settings page. No need to change the settings.
  6. Tap upper left corner 'Done'.
  7. Exit garage back to dashboard.

RealDash will connect to your adapter in a few seconds.

Via Wifi:

  1. Insert adapter into your vehicle OBD2 port.
  2. Open your device WiFi settings and connect to hotspot created by your adapter. You may need a password to connect to adapter WiFi network. Check your adapter manual.
  3. Just in case, Clear RealDash app data, or uninstall/install. Start RealDash. On first start select language, and then go to 'Garage'.
  4. Tap vehicle door and instrument panel. Tap 'Add' on connection list.
  5. Select 'OBD2->WiFi/LAN' You will find IP Address and port settings in your adapter manual. These will vary between adapters. Common settings for Chinese clone adapters are 192.168.0.10 and 35000, but those settings may not work with your adapter. Always check your adapter manual.
  6. Tap to next page until you are in connection settings page. No need to change the settings.
  7. Tap upper left corner 'Done' to go back to the Garage. Exit the Garage.

RealDash will connect to your adapter in a few seconds. Engine must be running to see any engine data.

Note when using WiFi adapters:
If you experience connection loss and reconnect this may be due that your mobile device tries to automatically switch to another WiFi since it detects that adapter WiFi has no Internet connectivity. This automatic switch can be disabled from device settings. The location of the setting varies between OS version and device.

Via Bluetooth on iOS:

  1. Just in case, Clear RealDash app data, or uninstall/install.
  2. Turn Bluetooth on from your device.
  3. Insert adapter to your vehicle OBD2 port and turn ignition on, or start the engine.
  4. Pair your Bluetooth adapter with your device.
  5. Open RealDash, on first start select language, and then go to 'Garage'.
  6. Go inside the vehicle and tap the instruments.
  7. Tap 'Add' on connection list.
  8. Select 'OBD2->Bluetooth->' until you are in connection settings page. No need to change the settings.
  9. Tap upper left corner 'Done' until you are back to Garage.
  10. Exit the Garage into dashboard.

RealDash will connect to your adapter in a few seconds.

How to improve OBD2 connection?

You can try to improve the performance by enabling two optimizations for OBD connection.

Go to 'Garage->Connections' and select your OBD2 connection settings.

The 'Use Multipid Request' will increase the data rate on newer vehicles that have a CAN bus. It is disabled by default since it will slow down connection time on older (<07) vehicles.

The 'Request Only First Reply' option will also increase the data rate on modern vehicles by requesting information from first available PCM. Many values are available in multiple PCMs and when this setting is disabled, the ELM327 adapter will wait until all PCMs have replied with the data. Again, this setting has no improvement on older (<07) vehicles.

Why I don't see all Megasquirt data in RealDash?

By default RealDash displays the data that is common to all Megasquirt versions. To see data that is specific for your Megasquirt, you have to import the Megasquirt ini file into RealDash settings.

  1. Open Garage and open your Megasquirt connection settings.
  2. Use 'Import Megasquirt INI file' button to select your ini file.

Rest of the data that Megasquirt sends is then listed in "ECU specific" category of RealDash inputs.

Can I connect to Ecumaster EMU with serial cable?

It may work with the Serial TTL adapter but we haven't been able to test this ourselves, so we still recommend using EMU with Bluetooth. Enable Bluetooth data stream broadcast from EMU tuning software.

How to connect to Ecumaster EMU?

  1. Enable Bluetooth data stream broadcast from EMU tuning software.
  2. Pair EMU bluetooth module with your device.
  3. Add connection and set connection source as "Ecumaster EMU" in Garage.
  4. Select your "Connections" as Data Source in RealDash settings.

Why I cannot connect to my Megasquirt 1?

  1. Please note that only the latest 'extra' firmware code is tested/supported with RealDash.
  2. Make sure the connection baud rate is set to 9600.
  3. Try importing your Megasquirt ini file from Megasquirt connection settings.

Why I cannot connect to all ECUs with my iPhone / iPad?

Apple does not allow generic Bluetooth-serial adapters to connect to their products, hence only the ECUs that have known serial-WiFi adapter are listed as compatible with iOS. There is nothing we can do about this limitation unless Apple changes their policy, which is unlikely.

RealDash does not connect to my ECU. I know my adapter/connection works with other apps. What can I do?

You can help us troubleshoot the problem. Here are the steps to enable debug logging and to send the log file to us for analysis.

  1. Go to Settings->Application->Debug Settings and enable debug logging feature.
  2. Go back to dashboard, and let the adapter make connection attempts for a minute or so.
  3. Let the adapter make connection attempts for a minute or so.
  4. Go back to Debug Settings, check that your debug log size is at least 5kb. If it is less, go back to step 2.
  5. Use 'Send to developers' button.

The debug log is uploaded to our server and we can investigate the reason of connection problems. You can now disable the debug logging.

Please send us an email when you have uploaded the debug log file. Since log files do not include any personal information, please note date and time of the log to help us find the correct log file.

How do I customize the OBD2 communication?

Customization of OBD communication is done by editing a xml file. We uploaded the xml file that RealDash uses by default into Dropbox.

In 'Channel description files' folder is a file 'realdash_obd2.xml', which is the RealDash default implementation file. Download it and modify to your needs. Default description file contains comments and some instructions for modifications.

Steps to take modifications into use:

  • Modify the channel description xml file.
  • Copy the file into your device.
  • Use Connection Settings 'Custom channel description file' option to import your xml file.

I'm building a custom hardware and installation. How can I show data in RealDash?

Easiest way would be to transmit a commonly known "AIM 5-byte" data stream into RealDash with serial or Bluetooth connection. For protocol specification, see chapter 3.2 on AIM specification:

http://www.aim-sportline.com/download/ecu/ECU-AIM_Logger_145_eng.pdf

In short, data is streamed in 5 byte packages in following manner:

  • The first byte is the channel number
  • The second is always 0xA3
  • The third and fourth are the channel value, high byte first
  • The fifth is the sum of the preceding four bytes.

Good thing about this protocol is that you can use the same protocol with AIM displays and dataloggers which accept serial connections. Downside is that it is not the highest performance protocol available, but still, it usually provides decent input rate.

Next you need to create a channel description XML file for RealDash. You can use the VEMSv3 specification file as a reference:

https://www.dropbox.com/sh/0x7blzsd4vfrui3/AACTW3eK3iXYW-FM3iINBzSFa?dl=0

There the file "Channel description files/vems_aim.xml"

The important part in XML file is a channel="#", where '#' must be a same number as first byte in sent 5-byte packages.

After you have the custom XML file, do the following in RealDash settings:

  • Go to Garage->Connections
  • Remove any existing connections, just in case
  • Add new connection, Select Vems V3 as ECU type
  • Select your connection method (Bluetooth, Serial, WiFi)
  • On last page, use the button to import the XML file you created earlier.
  • Accept new connection and go back to dashboard.

How to get all indicator lights and other non-standard inputs to work?

  1. Install an external GPIO box that can receive signals from sensors and indicators. GPIO box can then broadcast this information into your ECU, or directly to RealDash like SPLeinonen PDSX-1 and DashBox.
  2. On modern CAN-bus vehicles, the custom PIDs of these can be sniffed from the car and then modify the OBD2 channel description file (see our FAQ) to read those custom PIDs from OBD2 port.

Please note, that at this point we do not have a list of custom PIDs for any vehicle, and really cannot help finding those.

Games

For detailed info on how to connect to each supported racing game, check our discussion forum

Localhost connections on Windows 10 version of RealDash.

Unfortunately, in their infinite wisdom, Microsoft has disabled local network connectivity from Micorsoft Store apps. This prevents the use cases when RealDash is running on same machine with data source, like games or WiFi/Network connections.

There is a workaround for this, but it is clumsy and has to be done everytime before RealDash is started.

  1. Close RealDash and any data source app, like games.
  2. Find a Command prompt icon, right click and select 'Run as an Administrator'.
  3. In command prompt, type: CheckNetIsolation.exe LoopbackExempt -is -n=Napko.RealDash_tsn2xah6q27qw
  4. Start your game and RealDash, command prompt must be left open while RealDash attempts to connect on data source on same computer.

Assetto Corsa

On your computer running Assetto Corsa:

  1. Find your game computer's IP address.
  2. Open file "C:\Program Files (x86)\Steam\steamapps\common\assettocorsa\system\cfg\assetto_corsa.ini" with notepad.
  3. Find line "ENABLE_DEV_APPS=0" and change it to "ENABLE_DEV_APPS=1"
  4. Save the file.

On your Android device:

  1. Connect to same local network with your computer.
  2. In RealDash connection settings, set your computer IP address.
  3. Assetto Corsa will send car data when the race starts.

BeamNG.drive

  1. Connect device running RealDash into same local network where game is running.
  2. Find your RealDash device's IP address.
  3. Start BeamNG.drive and go to Options->Other.
    Enable 'OutGauge support'
    IP: <REALDASH DEVICE IP>
    Port: Set to your preference (default is 4444)
    Uncheck 'MotionSim enabled' option
  4. Set the same port (4444) into RealDash connection settings.

After setting the correct port in RealDash connection settings, game should send you car data when the game starts.

Dirt Rally

  1. Find your RealDash device's IP address.
  2. Open file "C:\Users\<YOUR USER NAME>\Documents\My Games\DiRT Rally\hardwaresettings\hardware_settings_config.xml" with notepad.
  3. Find line "<upd enabled="false" extradata="0" ip="127.0.0.1" port="20777" delay="1" />"
  4. Edit it to something like this "<upd enabled="true" extradata="3" ip="<YOUR DEVICE IP>" port="20777" delay="1" />"
  5. Save the file.
  6. After setting the correct source in RealDash using same port number the game should send you car data when the race starts.

Euro Truck Simulator 2

  1. On PC, install ETS2 plugin and run rdrelay app. See included readme.txt for more details.

GRID2

  1. Find your RealDash device's IP address.
  2. Open file "C:\Users\<YOUR USER NAME>\Documents\My Games\GRID 2\hardwaresettings\hardware_settings_config.xml" with notepad.
  3. Find line "<motion enabled="false" ip="127.0.0.1" port="20777" delay="1" extradata="0" />"
  4. Edit it to something like this "<motion enabled="true" ip="<YOUR DEVICE IP>" port="20777" delay="1" extradata="2" />"
  5. Save the file.
  6. After setting the correct source in RealDash using same port number the game should send you car data when the race starts.

Live for Speed

  1. Connect device running RealDash into same local network where game is running.
  2. Find your RealDash device's IP address.
  3. Open file "<LIVE FOR SPEED INSTALL LOCATION>\cfg.txt" with notepad.
  4. Find line "OutGauge Mode 0"
  5. Edit that line and few lines below it using following example:
    OutGauge Mode 1
    OutGauge Delay 1
    OutGauge IP <REALDASH DEVICE IP>
    OutGauge Port 9996
  6. Save the file.
  7. Set the same port (9996) into RealDash connection settings.

After setting the correct port in RealDash connection settings, game should send you car data when the race starts.

Project CARS

  1. Make sure you are on the same network as your computer or console.
  2. Go to game setting menu (top-right corner from main menu) "Options & Help" -> "Gameplay" and set UPD to 1.
  3. After setting the correct source in RealDash the game should send you car data when the race starts.